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SERVICE ACKNOWLEDGEMENT OF DISCONTINUED ÄKTA SYSTEM

已停产ÄKTA设备的服务终止计划告知函

 

 

Dear ÄKTA User

亲爱的ÄKTA使用者,

 

 

As you may know, after decades’ contribution, the famous Grey-color ÄKTA products have been discontinued and upgraded to Red Series since 2010. Grey-color ÄKTA systems have been widely used in the pharmaceutical industry and research, for fast and robust purification method development.

如您所知,经过几十年的服务期,在制药工业和科研领域以快速、稳定著称的灰色ÄKTA产品从2010年开始逐渐停产,更加高端灵活的红色系列做为升级替代产品,逐渐成为市场的主流。

 

 

Our commitment of 5-7 years’ service extension after the discontinuation will now come to the termination.

设备停产时,GE曾承诺的延续57年维护服务,目前也即将到期。因此,我们在这里正式告知您,灰色系列ÄKTA的售后服务终止日期如下所列。

 

 

EQUIPMENT(设备)

EOS售后服务最后时限

ÄKTAexplorer

31-12-2017

ÄKTApurifier, ÄKTAFPLC

31-3-2019

ÄKTAmicro

31-12-2019

 

 

 

Beyond that, service organization of GE Healthcare is committed to try our best to supply high quality service and support for the installed base of ÄKTA equipment, meanwhile, we now provide Big Red promotion plan and 3~ 5 years’ repairing & maintenance service products to our customers for selection, as expected. Please contact local sales representative or service sales respective for details.

在此基础之上,GE医疗生命科学事业部的售后服务部门承诺,我们将尽我们所能维持市场上现有设备的继续运行,并同时提供“灰换红促销活动”及3~5年的维保服务产品供客户选择,请联系当地仪器销售代表或售后服务销售代表获悉详情。

                                                                           

Qing Li(李庆)   

General Manager

Life Sciences GE Healthcare China

 

 

 

 

Hongdong Dai(戴红东)

Service Business Director

Life Sciences GE Healthcare China